About St. Andrews Insurance
Founded in 1967 and acquired from the late John W. Drew in 1994, St. Andrews Insurance has proudly served the Florida Panhandle for decades. Renamed St. Andrews Insurance Agency, Inc. in 1997, we quickly grew to become one of the region’s top personal lines insurance agencies. In 1998, we built our modern office on one of the last vacant parcels along 15th Street — a sign of our deep local roots and ongoing commitment to the community we love.
As we've grown, we've stayed true to one simple promise: to treat every client like family. While we use all the modern tools of the trade, we still do business the old-fashioned way — personally answering the phone and responding to every inquiry with genuine care and professional attention.
Who We Are
Our Commitment to You
At St. Andrews Insurance, our mission is simple: to provide fast, clear, and truly personalized coverage that evolves with the needs of our coastal community. By partnering with trusted carriers and emerging innovators, we offer options for almost every risk — and more importantly, we listen first and respond with sound, caring guidance to protect what matters most to you.
What Sets Us Apart

Here for You, Right When You Need Us
We know that in moments of uncertainty, waiting isn’t an option. Our team responds quickly and personally, so you always feel supported and never left wondering what comes next.
Your Insurance Nerds, So You Don’t Have to Be
We obsess over the details, so you don’t have to. Our deep expertise means you get thoughtful guidance and the best options tailored to your unique situation.
We Make Insurance Simple
Insurance shouldn’t feel overwhelming. We’re dedicated to making every policy clear and empowering you to make confident, informed choices.
Bubba M.
Best insurance company in Bay County!Caroline G.
Very helpfulAdrianna J.
Every time I call each person is super friendly, able, and most importantly willing to help you with whatever you need. They reply to emails quickly as well and keep you updated on your policies.Heather C.
I do not have insurance with them at the moment but when I was in need of some help on finding homeowners insurance Dave was sooooooo helpful!! I believe he went above and beyond to help me out. It's hard to find someone to do this. I appreciate everything he did.Susan B.
Great price on home insurance. Fantastic people in the office, very personable friendly.Tom L.
Jean always makes sure we have the best insurance coverage at a competitive price.Ranger U.
I have had St. Andrews insurance for several years for several properties. I work with Jean, and she has been so helpful and competent I don’t want to go anywhere else.Annie H.
Meagan is professional and fabulous to help with my insurance needs. She's a great asset to your company! Because of her i recommend your company! 10/10. Thank you again for the great service.Robert H.
Great place to get insurance not that highBritta M.
Great Insurance Company!Cathe G.
Receptionist has always gone above and beyond, a really helpful lady !Max D.
Clyde Furlong did an awesome job with our HOI. I cannot thank him enough for how helpful he was throughout the process and he beat the competition by a substantial amount. I cannot recommend him enough!Glenn H.
Nice people to work withJennifer E.
I highly recommend John Thompson and team to handle my client’s insurance needs when buying real estate. A-rated carriers and years of experience make this agency the logical choice for my clients.Diana F.
Clyde is very professional and informative. We appreciate him so much!Steven R.
Always excellent customer serviceWill
Mr. Kirkland is great at what he does. He's able to call the right people & make things happen. He always answers my insurance questions quickly & in detail.Jon P.
All of your insurance needsAlan T.
Awesome staff, they're really helpful and knowledgeable. I went in for some personal stuff and they helped me understand everything and made it very clear and simple.Bubba M.
Fantastic. Highly recommend Clyde Furlong for all insurance needs!Darwin C.
Great place to get insurance customer service is greatThomas M.
We had to change our auto policy to Florida coverage. The lady was very pleasant and answered our questions regarding getting a Florida drivers license. We have them for home coverage as well. No complaints so far and that's 3 years.Patty K.
Good AgencyRena E.
You know the INS. Must be paid.Doc S.
Brittany Johnson was an absolute gem to work with. She went over and above in customer service and genuine concern for her clients. She worked after hours and on her personal time to meet our needs on short notice. I will send her all of my family business and encourage my friends to contact her for true customer service, professionalism and efficiency. Brittany is a true "blast from the past" in her commitment to the seemingly lost talent of true client service. Great Job!Nikki R.
Great experience, I am fully insured before hurricane season. I was educated about some concerns that I had and now I am very confident that I am fully insured regardless of the future! I highly recommend St. Andrews Insurance Agency, and Mr. Jack Thompson in particular!Cathy H.
Ease to do business with. Jack is direct, courteous, and quick in providing the quote as well as getting the policy in place. Thank you, Jack and St. Andrews Ins Agency!Ken L.
I received outstanding service. They collaborated with me to ensure I secured the ideal policy for my home and were prompt in responding to all communications.Tetiana B.
Exceptional Service and Competitive Rates! I had an outstanding experience with St. Andrews Insurance Company. From the moment I reached out, their team was incredibly responsive and professional. They took the time to clearly explain every detail of the coverage options, making sure I fully understood what I was getting. Their knowledge and expertise really stood out and gave me confidence in my decision. On top of that, they offered a fantastic quote that beat several other providers I had checked with. I highly recommend St. Andrews to anyone looking for reliable, transparent, and affordable insurance services.???
A few weeks before renewal I took recommendation from the Dave Ramsey Endorsed Local Provider (ELP) program and contacted Jack Thompson at St. Andrews Ins. I have several policies that are coming up for renewal in the 2nd quarter, two with immediate renewals. Jack came back with great recommendations with lower premium costs on similar coverage.Robert B.
Wonderful experience with Jack and this agency! Best price and great coverage and benefits package. Thanks so much!! I will tell everyone to come see you!Derek S.
Justin was very helpful and quick to respond. He helped us get the custom policy we needed at a very competitive rate. I would highly recommend!Lil G.
I too took Dave Ramseys suggestion regarding looking @ other insurance options & St. Andrews Insurance was my local contact. Mr. Jack has been amazing to work with. I am from a generation that still remembers our parents 'Insurance man' coming to the house to find the right policies to insure our family. I feel like I've found that service again. Saving some big money here so I can look forward to retirement ¬t have 'big dollar' insurance bills looming in my budget. Thanks for all y'all do!!! :)William T.
Jack was great and very fast to respond. Will recommend!Sheridan J.
Amazing service! We use Jack for all of our home insurance policies. We are busy professionals that don’t have time to call around and get quotes from every provider. Jack does all that work for us and is very quick to answer any questions. I recommend him to all of my friends.Greg P.
Breana with St Andrews is extremely knowledgeable and was a big help in getting the correct coverage for our new condo. I highly recommend St Andrews insurance!Sonia G.
Awesome company. John had lots of patience with me! Thank you.Victoria D.
Just joint the company as a client..meet our Agent.are very impressedLuis M.
Jack is the best! Thanks for all the help that was provided to find me an auto quoteKarina S.
Friendly staff and great prices.Buzz W.
When we moved to Panama City in October 2017 we engaged an insurance agency on our real estate broker's list of recommendations. After six months and two insurance policy cancellations later, I felt it necessary to change agencies since the staff at the recommended agency had neither correctly filed applications nor timely responded to minor items that became major. I changed to St, Andrews Insurance Agency which professionally and efficiently found a great carrier for our homeowners insurance. I recently received a notice from the current mortgage servicer asking that the poicy be amended to add them to the declarations. I spoke to Jesse at St. Andrews Insurance on Monday to request the change. She verified the information over the telephone and said she'd take care of it. Today (Saturday) I received the amended policy from my carrrier in the mail. HATS OFF to Jesse and the St Andrews Agency! When they say they'll take care if it, THEY DO! I'm a happy camper!Greg H.
We were purchasing a new home and had many questions about the level of insurance, flood insurance, etc. St Andrews Insurance Agency did a great job of patiently and calmly walking us through the process which was very much appreciated. Good people you can trust!!!Kristin B.
Jack was quick to get back with me about getting our rental property insured. He is fast to respond to questions/answers his phone, very knowledgable and did a lot of research in finding us the best carrier. We highly recommend him!!Bryan S.
Jack was very professional and got us insurance that worked for us at a great price. I highly recommend him and his company for your insurance needs.Adam S.
We have been with this company for 9 years and they have been great. They always take action on anything we bring to them and do a great job following up on any issues.Alice P.
I’ve worked with St. Andrews Insurance Agency for years, not only for my own properties but also in helping my real estate clients with their insurance needs. John Thompson is a wealth of knowledge and is always available to answer questions or provide clarity on even the most detailed matters. The entire team — Jack, Briana, and Jean — are true experts in their field. They’re prompt, professional, and consistently go above and beyond whether I need coverage for myself or quick quotes for clients. Top-notch service every time. Highly recommend!Adin N.
I recently had the pleasure of receiving service from Breana, and I can't say enough about how fantastic she was! From the moment I reached out, Breana was warm, welcoming, and incredibly knowledgeable. She took the time to listen to my needs and went above and beyond to ensure I had all the information I needed. Her attention to detail and prompt responses made my experience seamless and enjoyable. It’s rare to encounter someone as dedicated and passionate about customer service as Breana. She truly made me feel valued and cared for throughout the entire process. I highly recommend reaching out to her for any assistance! Thank you, Breana, for making my experience so positive!Betsy R.
Jean and the whole agency have been very diligent to keep me up to date on changes to insurance requirements and how if effects our property. Always helpful in finding the best coverage for the money. Please give them a call!Bert S.
I have my "go to" insurance guru, Jack Thompson, and he is always quick to answer my questions and look for a good policy for me and my clients.Ashley M.
Breana Cruz and St Andrews Insurance are the very best! Knowledgeable, supportive, responsive and professional. I have worked with them over the last 6 plus years and refer all my clients there. They always provide me and my clients with qualified choices for our insurance needs. You are in great hands with Breana!Bonnie D.
I had a claim And soon found out Florida homeowners Insurance differs from Georgia. John was patient with me and fully explained that portion of my coverage. He was there to answer every question and support me throughout the process. I find homeowners insurance to be confusing, but he helped me every step of the way.C W.
This has been a great place to deal with; they are always friendly and ready to help find the best prices.Bobby B.
I’ve had an excellent experience working with St Andrews Insurance. They are professional, knowledgeable, and always take the time to explain policies in a clear, easy to understand way. What I appreciate most is how responsive they are, whether it’s answering questions, handling claims, or finding the best coverage options, they truly go above and beyond. I feel confident knowing my insurance needs are in good hands. Highly recommend!Christina O.
great service and a great company to have for your home or businessBurt S.
Outstanding service, super nice people and excellent pricing. What else could you ask for?Chevina J.
Breanna has been our insurance agent for the last 3 or 4 years. She is prompt with responses, professional, and possesses amazing attention; attributes that I greatly appreciate and found lacking in previous agents. Working with Breanna is always streamless and stress-free.Chrissy P.
I've been working with this agency for about 5 years. Jean always makes the renewal process easy. She always emails me prior to the renewal and does her best to find us the best coverage for the best price. Thank you for the great service.Cody M.
I’ve been with St. Andrews Insurance for about 16 years and have never had a single issue. Anytime I call, someone from the team answers right away and is always super helpful. They really go the extra mile to get me the best rate possible. When I had to replace my roof recently, Jon was awesome—he explained exactly what type I needed and what inspections to get so I could qualify for the best rate. One year my insurance went up about 20%, and Jon reached out immediately to see if I wanted to look at other carriers. He found a new one and got my rate back down to where it was before. I highly recommend St. Andrews Insurance Agency to anyone looking for reliable, responsive, and knowledgeable service.Daren D.
I have been with St. Andrews Insurance for over 5 years. Jean Owens is friendly, knowledgeable and responsive! I definitely recommend them.Alex E.
Was able to get a homeowners quote and policy quickly and efficiently. Had all my questions and concerns addressed.Dean J.
Clyde and his team are the best in the gameCurtis E.
I finally dropped the expensive companies in FL and have all my insurance needs covered by St. Andrews Ins Agency. This was much easier than I thought, the folks at St. Andrews guided me through the process, were extremely helpful, answered all the questions, and resulted in savings of about $ 1.5 K/annual for the auto and umbrella coverage which completed my portfolio with St. Andrews.D P.
We were fortunate to be referred to Breana Cruz with St Andrews Insurance by our realtor when we bought our home in 2021. Although we have not needed to file any claims, Breana has maintained a personable relationship with us over the years. I know if we ever need to file a claim or just have questions/need to update policy; we will get the same great service we had our first meeting!Chris
I had heard about this insurance agency online and called 3 insurance agencies to compare and contrast. I chose St. Andrews becuase they seemed to be more in tune with what I needed and they took the time to describe and explain. Every question seemed important to them, which made me feel better about my decisions/choices. They have been absolutely awesome to work with and I have no intention of ever changing companies as long as I live in the area.Don R.
Fantastic service. Breana is so wonderful to work with.Lewis K.
Great insurance companyFrank S.
John and his team has always provided Great service and communications. This has not always been easy with the changed in rates and carrier in the Florida Property and Casualty markets.Dyan R.
Excellent company to do business with. I highly recommend.Lois N.
We've been with St Andrews Ins. for many years. Everyone is always friendly and helpful giving us our best options for insurance.Jackieleen L.
Jack was very helpful and kind when I needed home insurance.He helped make the process easy, and I got great rates.Jim P.
Super Agent Breana Cruz has always been a great help to me whenever Policy questions arise or when I need additional insurance information! I have been well served in the 14 years of insurance coverage with St Andrews, and would recommend them to anyone who looks for professional attention! James PretlowJaime D.
Jack at St Andrews Insurance makes renewing our homeowner's insurance a breeze. He is always watching the market trends and letting us know the best options for us.Doug L.
Great service!!! Very friendly
Ready to Partner with a Team Who Truly Gets You?
We’re here to protect what matters most — with unmatched expertise, genuine heart, and a commitment to making insurance feel clear and personal every step of the way.